Exactly how do you change the way the world shops? At QVC, we do it every day by offering a curated, ever-changing collection of name brands and unique finds. And by bringing together a dynamic community of engaged personalities, relatable experts, dedicated team members, and passionate shoppers. And by creating a seamless, worry-free experience that’s available on every platform, accessible by every screen, every minute of the day—in nine countries and counting. Discover for yourself why QVC is the world’s leading digital retailer. And so much more.
Shopping, the World Over
Our journey began in 1986 in West Chester, Pennsylvania, with a Windsor shower radio and a vision to change retail shopping. Thirty years and millions of shoppers later, QVC still operates from the same site, now expanded to include our Studio Park facilities, and with the same core values. In addition to the West Chester Campus, comprised of Studio Park and Founder’s Park, QVC US has two domestic call centers in Virginia and Texas and four distribution centers in Virginia, Pennsylvania, North Carolina and South Carolina.
First Broadcast: November 1986
Reach: More than 100 million households
Channels: Main Channel and QVC Plus
In 1993, QVC UK became our first foray into global expansion. And just four years later, it welcomed its 1 millionth customer. Today, the UK loyalty has not waivered, and our community has only strengthened. In addition to the broadcasting and administrative operations located in Chiswick, London, QVC has an additional operations, distribution and call center facility located in Knowsley (approximately 200 miles from London).
First Broadcast: October 1993
Reach: 27 million households, including reach into Ireland
Channels: Main Channel, QVC Beauty, QVC Extra, QVC Style and QVC +1
We expanded the QVC community into Germany in 1996. Twenty years later, our Düsseldorf headquarters continues to attract a bigger and bigger customer base. In fact, our distribution center in Hückelhoven ships more than 50,000 products a day. QVC Germany also has call centers in Bochum and Kassel.
First Broadcast: December 1996
Reach: 41 million households, including reach into Austria
Channels: Main Channel, QVC Plus and QVC Beauty & Style
You’ll find QVC Japan headquartered in Makuhari, with distribution facilities in Sakura City. In 2013, QVC Japan opened its new headquarters, QVC Square, in Chiba, about 25 miles outside of Tokyo. This iconic seven-story building features green technologies and was designed to foster cross-team collaboration across QVC's digital platforms.
First Broadcast: April 2001
Reach: 26 million households
Channels: Main Channel and Q-plus
In 2010, the city of Brugherio became our Italian home. Approximately nine miles from Milan, QVC Italy’s administrative offices, broadcast studios and call center are located in Brugherio, and the distribution center is located in Castel San Giovanni, also outside of Milan.
First Broadcast: October 2010
Reach: 25 million households
Channels: Main Channel
It’s the land of exceptional cuisine, fine wine, and haute couture fashion. It’s also the perfect place for our latest QVC expansion. QVC France was recently established in the summer of 2015. The broadcasting and administration facilities are located in Seine-St-Denis, NW France, just outside of Paris.
First Broadcast: August 2015
Reach: 18 million households
Channels: Main Channel
In 2012, we formed a joint venture with Chinese National Radio (CNR) to bring QVC to China. CNR Mall offers television programming and an e-commerce site to millions of households across the world’s largest country. The joint venture’s broadcast operations, call center and distribution center are located in Beijing with two additional distribution centers located in Nanjing and Changchun.
First Broadcast as the Joint Venture: July 2012
Reach: 117 million households
Channels: Main Channel
- Press Releases
QVC Distribution Center Expected to Bring Approximately 1,000 New Jobs to Ontario, CA
QVC Celebrates West Coast Distribution Center Grand Opening
West Chester, Pa. (August 29, 2016) – Today, QVC, Inc., the world’s leading video and e-commerce retailer, announced the grand opening of its Ontario, California, distribution center – the company’s first on the West Coast. The 1 million square foot facility is expected to bring approximately 500 new jobs to Ontario by 2018 and an additional 500 jobs by 2020.
“QVC is a destination where consumers find what they love and love what they find and our new Ontario distribution center allows us to continue to enrich our customer experience,” said James Reid, vice president, Customer Logistics, U.S. at QVC. “Our QVC family builds trust, loyalty and customer engagement with every product we ship. We are excited to welcome the Ontario team to the QVC family.”
The new distribution center is expected to accommodate approximately 20 percent of QVC’s total U.S. shipments, with plans to store and ship all product categories – from fashion and beauty products to big ticket items like TVs, computers and housewares.
“As we open the doors to our first West Coast distribution center, QVC would also like to take this time to reflect on the exceptional support we received from the California Governor’s office, Mayor Paul Leon and the Ontario City Council and San Bernardino County,” added Reid.
To celebrate the distribution center’s opening, QVC will host a grand opening ceremony and ribbon-cutting event today at the distribution center. In support of the Ontario community, QVC will present donations to the local chapters of the American Heart Association and the United Way.
"The grand opening of QVC's state-of-the-art facility in Ontario is the result of hard work and coordination between the company, the state and our partners at the local level," said Leslie McBride, deputy director at the Governor's Office of Business and Economic Development (GO-Biz). "We are honored QVC chose California and we look forward to continuing to work with them as they grow and add jobs in the Golden State."
The LEED-certified facility will utilize high efficiency systems for lighting, heating and cooling and will feature a 250 kW solar array on its rooftop. The center is expected to lower the company’s use of trucking by more than 10 million miles annually, leading to a reduction of more than 35 million pounds of CO2 emissions per year.
“We are excited that QVC selected our community as the home for its newest distribution center and know many of our residents look forward to joining the QVC family,” said Ontario Mayor Paul Leon. “The City of Ontario holds our partnerships with forward-thinking companies like QVC in high esteem, as through them come great benefits for our city’s economy, culture and people.”
QVC’s current U.S. distribution centers are located in Suffolk, Virginia; Lancaster, Pennsylvania; Rocky Mount, North Carolina; and Florence, South Carolina. Since 1986, QVC has shipped more than 1.8 billion packages in the U.S., with a single-day shipping record of approximately 800,000 units.
QVC, Inc., a wholly owned subsidiary of Liberty Interactive Corporation (NASDAQ: QVCA, QVCB), is the world's leading video and ecommerce retailer. QVC is committed to providing its customers with thousands of the most innovative and contemporary beauty, fashion, jewelry and home products. Its programming is distributed to approximately 360 million homes worldwide through operations in the U.S., Japan, Germany, United Kingdom, Italy, France and a joint venture in China. Based in West Chester, Pa. and founded in 1986, QVC has evolved from a TV shopping company to a leading ecommerce and mobile commerce retailer. The company's website, QVC.com, is ranked among the top general merchant Internet sites. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.